Contacts

Contact Us

We at SlotLounge are dedicated to providing you with the best customer support experience. If you have any questions, concerns, or feedback, our team is here to assist you. Below are the various ways you can reach us:

Email Support

You can contact us via email at [email protected]. Our team aims to respond to all email inquiries within 24 hours.

Phone Support

If you prefer to speak with someone directly, you can reach our support line at (029) 873-2641. Our representatives are always glad to help.

Working Hours

Our customer support team is available during the following hours:

• Monday to Friday: 9 AM – 7 PM
• Saturday: 10 AM – 5 PM
• Sunday: Closed

Support Channels

In addition to phone and email, we also offer support through our website contact form. Simply fill out the required information, and a member of our support team will get back to you as soon as possible.

Callback Request Instructions

If you would like a callback from our team, please send an email with your contact number and preferred time for the call. We will ensure that a representative reaches out to you promptly.

Map Directions

Visit us at our legal address:

You can view our location on Google Maps.

Live Chat Availability

Currently, we do not offer live chat support; however, our team is dedicated to responding swiftly to emails and calls.

Escalation Procedure

If you are not satisfied with the resolution of your issue, you have the option to escalate your inquiry. Please send an email detailing your issue to [email protected] and request further assistance. A senior representative will get in touch to address your concerns.

SlotLounge operates within the geographical service area of GB, England. We hold a license from the UK Gambling Commission, ensuring our operations comply with UK jurisdiction and regulations.

We only review SlotLounge and are not its official representative.